Shipping Policy

At Halieus, we aim to process and ship your order as quickly as possible. The following outlines our shipping practices and timelines.

Processing Time

Orders are typically processed within 3 to 5 business days after purchase. In many cases, orders may be processed sooner. Processing time does not include shipping time.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Time and Delivery

Shipping times vary depending on your location and the carrier. Estimated delivery times are provided at checkout but are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Lost, Stolen, or Delayed Shipments

If your order has not shipped within 5 business days and you have not received an update, please contact us.

If a package is marked as delivered but cannot be located, or if it is lost in transit, please reach out to us. While we cannot guarantee replacement or reimbursement, we will make reasonable efforts to assist you in resolving the issue with the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Questions? Contact us at halieus.company@gmail.com and include your order number and any relevant details so we can assist you promptly.